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Privacy Policy

ITC Houston Privacy Policy
Updated: February 24, 2024.

1. Introduction

This Privacy Policy describes how ITC Houston, Inc. (“ ITC Houston”) a Washington State corporation, will gather, use, and maintain your personal information. It will also explain your legal rights to control use of that information.

ITC Houston values the privacy of all of our communities. This Privacy Policy applies to users of ITC Houston’s platform, including users of ITC Houston’s websites, streaming services, apps, features, or other services (collectively, the “ ITC Houston Platform”) This Privacy Policy specifically applies to filmmakers who stream from our platform, and to individuals and consumers who subscribe to content on our platform, engage in videos on our platform or utilize the ITC Houston apps.

By using the ITC Houston Platform, you confirm that you have read and understand this Privacy Policy, and our Terms of Service, (together referred to herein as the “Agreement”). The Agreement governs the use of the ITC Houston Platform. ITC Houston will gather, use, and maintain information consistent with the Agreement.

2. General Terms and Definitions In this Privacy Policy:

ITC Houston, Inc. may be referred to as “ ITC Houston,” “we,” “our,” or “us.”

We call a user of the ITC Houston Platform a “User,” or collectively, the “Users.”

“You” and “your” refer to an individual User of the ITC Houston Platform.

The community platform that we offer at our website (www. ITC is referred to as the “Site.”

The platform and related services provided by ITC Houston, the Site and mobile applications (whether on iOS or Android), including without limitation information provided by ITC Houston to potential and actual Users in relation to the services, together are called the “ ITC Houston Platform.”

Content owner and licensors are referred to as “Producer(s)” and their video programming offered to consumers on Producer-branded websites and applications are referred to as a “Producer Channel.”

“Terms of Service” refers to our Terms of Agreement which can be found at www. ITC This Privacy Policy is incorporated into, and considered a part of, the Terms of Service.

3. Overview

The ITC Houston platform is powered by ITC Houston, (“SPELL”), a Delaware corporation. SPELL provides an online platform (the “ ITC Houston Platform” or “our service”) that allows video content licensors to offer their video programming to consumers.

4. What Information Does ITC Houston Collect?

When you use ITC Houston, we collect information relating to you and your engagement of our platform from a variety of sources, including those listed below:

Personal Information. ITC Houston collects personal information including your name, address, username, telephone, email address, and bank account and other financial information that you voluntarily share with ITC Houston when you create an account on the ITC Houston platform.

Device Information. ITC Houston collects information about the computer or device you’re using to access the ITC Houston Platform, including but not limited to, the type of computer or mobile device you use, your mobile device’s unique device ID, the IP address of your computer or mobile device, your operating system, the type of internet browser you use, and information about the way you use the ITC Houston Platform (“Device Information”). ITC Houston may use Device Information to monitor the geographic regions from which users navigate the ITC Houston Platform and for security and fraud prevention purposes.

Comments and Platform Navigation. You may choose to post a comment or participate in a forum, where available. This information will be available to the public. You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us. Additionally, we collect information regarding your purchase and free-trial sign-up history, your Producer Channel usage history, and the traffic source which led you to the Producer Channel.

Other Data You Intentionally Share. We may collect your personal information or data if you submit it to us in other contexts. For example, if you submit video for streaming on our platform, ITC Houston will retain all information related to those activities.

Financial Information. To help consumers set up a payment account we may collect financial information, including name, address, credit card number, bank routing numbers, tax information, and any other payment information (“Financial Information”).

Referral Data. If you arrive at the ITC Houston Platform If you arrive at the ITC Houston platform from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

Usage Data. We collect usage data about you whenever you interact with our services. This may include which webpages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses.

Information From Third Parties. We may collect your personal information or data from third parties if you give permission to those third parties to share your information with us.

Cookies and Other Technologies. When you use a website, mobile application, or other internet service, certain internet and electronic network activity information gets created and logged automatically. This is also true when you engage with the ITC Houston Platform either by website or mobile app. Here are some of the kinds of information we collect:

Log Data. When you use ITC Houston, our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. Log data includes your Internet Protocol address, searches, browser type and settings, the time and date of your login, and how you use the ITC Houston Platform.

Cookie Data. A cookie is a small data file that we transfer to your computer’s hard disk. We use “Persistent Cookies” that only ITC Houston can read and use, and access mobile device ID’s:

To save your login information for future logins on the ITC Houston Platform

To assist in processing transactions;

To hold session information.

We use “Session ID Cookies” and similar technologies to:

Enable certain features of the ITC Houston Platform;

Better understand how Users interact with the website and ITC Houston Platform;

Monitor usage by our Users and web traffic routing on the ITC Houston Platform;

Identify visited areas on the ITC Houston Platform;

Track number of entries and engagement with ITC Houston advertising and promotions.

Unlike persistent cookies, session cookies are deleted from your computer when you log off from the ITC Houston Platform and then close your browser.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the ITC Houston Platform.

5. How Does ITC Houston Use Your Information?

The Personal Information that ITC Houston and/or POWr collects is essential to the operation of the ITC Houston Platform. We use the information provided by you for the following purposes:

5.1 Providing ITC Houston Services.

Creation of User profiles.We use your Personal Information to verify your identity and create your account and user profile on the ITC Houston Platform from which you can access ITC Houston services;

Operation of the ITC Houston Platform. We use your Personal Information to analyze how the ITC Houston Platform is being used and the quality of the video product offered;

Processing Payments. ITC Houston may use your Personal Information to process payments and fulfill orders to deliver video programming and other services to you;

Customer Support. ITC Houston may use your Personal Information to provide you with customer support either as an ITC Houston Platform user or Producer;

Complaint and Dispute Resolution. ITC Houston may use your Personal Information in the identification of complaints and disputes involving Users or licensors

5.2 Safety and Security.

Billing and Fraud Prevention. Your Personal Information allows ITC Houston to ensure a safe and secure environment in which ITC Houston Users and ITC Houston Producers may transact video business;

Legal Proceedings and Requirements. ITC Houston may use your Personal Information in any legal proceeding it is required to or as a means of cooperating with law enforcement with any legitimate investigation;

5.3 Communication and Site Performance.

To Contact Users and Producers. ITC Houston may user your Personal Information to contact you and deliver (via email, SMS, push notifications, or otherwise) administrative notices, marketing notifications, offers, and communications relevant to your use of the ITC Houston Platform and ITC Houston’s legitimate business interests in enhancing and improving the Platform and ITC Houston’s services;

Analyzing the ITC Houston Platform Usage. In our effort to improve the Platform, ITC Houston may use your Personal Information to analyze site usage;

5.4 Research, Advertising, and Marketing.

Digital Advertising and Marketing. ITC Houston may use cookies and other technologies and Personal Information to purchase and place targeted digital advertisement on the Internet in order to reach new users, Producers, or new service providers. Advertising and marketing is carried out as necessary for our legitimate interests in provide an engaging and relevant experience, promoting our services and growing our business.

Analytics and Market Research. ITC Houston may analyze your information and web navigational data based on your interests, and may use the analysis from this information in a way that doesn’t reveal a name, email address or other “real-world” identity (“Market Analysis”) in order to market the ITC Houston Platform, improve the likelihood of a sale to a group of potential Users, and increase the likelihood that a group’s experience with the ITC Houston Platform is relevant to its interests as a whole, as necessary for our legitimate interests in providing an engaging and relevant experience, promoting our services, and growing our business.

Research and Development. We at ITC Houston love hearing feedback from our Users about our service and the ITC Houston Platform. We also collect data and Personal Information for research and product development purposes. The information we collect allows us to improve the safety, security, and usability of our service. ITC Houston also uses the information to develop new features for the ITC Houston Platform.

6. How ITC Houston Shares Your Information

Generally. We will not disclose your Personal Information to third-parties, including for their direct marketing purposes, without your consent, except as explained in this Privacy Policy or permitted by law. We may disclose to third-parties certain Usage Data regarding the Site and Services. However, in such cases, your Usage Data is aggregated with the Usage Data of others and does not identify you individually.

Profile Information You Make Available to Others. By using the ITC Houston Platform or the Services you may make certain types of your Personal Information available to others. For example, if your user name contains your real name, and you post a comment in a public area of the Platform, other users may see your name and other information from your public profile that you choose to make available to others. The information you choose to make publicly available may be accessed by users who use the Platform or Services and may be accessed by commercial search engines such as Google, Yahoo! And Bing to the extend that such engines are permitted access to the Platform.

Email Communication From Licensors. When you purchase a subscription, you may agree to receive emails from the Licensors or ITC Houston. Licensors may, via SPELL service, send emails regarding the availability of new video programming in a subscription that you have purchased. If you decide you no longer wish to receive these emails, you may opt out as instructed in each email or in your account settings. Some Producers may email you directly (i.e. through non-SPELL systems). Neither ITC Houston nor SPELL controls these emails and opting out of ITC Houston platform communications will not cause an opt-out with respect to these emails.

Third-Party Providers. From time to time we may establish a business relationship with other businesses whom we believe are trustworthy and who we believe have privacy practices that are consistent with ours (“Third-Party Providers”). These Third-Party Providers may include, but are not limited to, site hosting and maintenance providers, payment processing services, customer relationship management services, fraud detection services, marketing and promotion specialists, data storage and management providers. Third-Party Providers are prohibited from using Personal Information other than as specified by us.

Joint Services. We may provide services jointly with other companies. In some cases, to facilitate such services, it may be necessary to share your Personal Information with such other companies. Before we do so, we will identify the partner, present the joint service provider’s privacy policy to you before you use that service, and obtain your permission to share your Personal Information.

Other Transfers. We may share Personal Information with businesses controlling, controlled by, or under common control with ITC Houston. If we are merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal information and Usage Data in connection with such transaction, include to third parties evaluating or facilitating such transaction.

When Compelled by Legal Obligations. ITC Houston may disclose Personal Information including location data or communication data, to a third party if required to do so by law or pursuant to a court order, warrant or subpoena. ITC Houston reserves the right to disclose personal information from both private and public areas of the Site and the ITC Houston Platform in the absence of a court order warrant or subpoena if we are given reason to believe, in our sole discretion, that someone is causing injury to or interfering with the rights of Users, Producers, the general public, or ITC Houston or its partners, parents or affiliates.

It is ITC Houston’s policy to provide notice to Users or Producers before producing their information in response to law enforcement requests unless (i) we are prohibited by law or court order from doing so, (ii) we have reason to believe the User’s account has been compromised such that the notice would go to the wrong person, or notice would otherwise be counterproductive or would create a risk to safety, or (iii) it is an emergency request and prior notice would be impractical (in which case we may provide notice after the fact).

Choice / Opt Out. You may opt-out of receiving communications from us and our partners, remove your information from our database, choose to not receive future communications related to the ITC Houston Platform, or cancel your account by logging into your Account or by contacting us at

ITC Houston Information Retention Policy. We retain your Personal Information for as long as is necessary to fulfill the purposes for which we collected it including for the duration of our relationship with you. We also retain your Personal Information for a period of time after our relationship with you has ended where there is an ongoing business need to retain it. This includes retention to comply with our legal, regulatory, tax, and/or accounting obligations. We do so in accordance with our data retention policies and applicable law.

Security. We recognize the importance of safeguarding the confidentiality of your Personal Information. Accordingly, we employ reasonable physical, electronic, and administrative measures designed to protect your information from unauthorized access, disclosure, and use. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, ITC Houston cannot guarantee the security of any information you transmit to us, and you do so at your own risk. While ITC Houston will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all Personal Information and/or Financial Information stored therein, and you agree to hold ITC Houston harmless for any damages that may result therefrom.

Children’s Privacy. We do not knowingly or intentionally collect Personal Information from children under the age of 18 years old. If ITC Houston becomes aware that we have unknowingly collected the Personal Information of a child under the age of 18, we will delete the user profile and all of the personal information associated with it.

Third-Party Links and Services. ITC Houston may provide links to third-party websites and applications. We have no control over such services and therefore refer you to their privacy policies for information on their respective privacy practices.

Notification of Changes to ITC Houston’s Privacy Policy. As ITC Houston updates and expands the ITC Houston Platform, our Privacy Policy may be periodically reviewed and enhanced as necessary. ITC Houston will endeavor to notify you of any material changes by email. You are also encouraged to review ITC Houston’s Privacy Policy periodically.

Contact ITC Houston. If you have questions about this Privacy Policy, the practices of the Site, your dealings with the ITC Houston Platform, or if you have technical problems, you may contact us at

Consents. By signing up for an account on the ITC Houston Platform or by allowing your video to be published on the ITC Houston Platform, clicking “I Agree” or any other button indicating your acceptance of this Privacy Policy, you expressly consent to the following:

You consent to the collection, use, disclosure and processing of your Personal Information in the manner described in this Privacy Policy, including our policy related to cookies, IP addresses and log files.

Our servers are based in the United States, so your Personal Information will be primarily processed in the United States.

You consent to us sharing your Personal Information with relevant persons working for service providers who assist us to provide our services.

If you have enabled cookies on your web browser, you consent to our use of cookies as described in this Privacy Policy.

Data Controller. The data controller for ITC Houston is located:

11110 Bellaire Blvd.,

Houston, TX 77072

Additional Information For California Residents. The CCPA provides users (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights. You have the right to request that ITC Houston discloses certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request we will disclose to you:

The categories of Personal Information we collected about you.

The categories of sources for the Personal Information we collected about you.

Our business or commercial purpose for collecting or selling that Personal Information.

The categories of third-parties with whom we share that Personal Information.

The specific pieces of Personal Information we collected about you (also called a portability request).

If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing: (1) sales, identifying the Personal Information, categories that each category of recipient purchased; and (2) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Deletion Request Rights. You have the right to request that ITC Houston delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Additional Information for European Union Users.

“Personal Data.” For users located in the EU, references to “personal information” in this policy are equivalent to what is commonly referred to as “personal data” in the EU.

About IP Addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has an ITC Houston account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring web sites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. By agreeing to this privacy policy, you expressly consent to ITC Houston using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a plugin if requested to do so.

Data Controller. ITC Houston., is the data controller for registration, billing and other account information that we collect from users in the EU.

Users from the EU have the right to: opt out of cookies (see our Cookie Policy); access, correct, delete, restrict or object to our use of their personal data; be forg en; and data portability. For the most part, we enable exercise of these rights directly through the SPELL Service.

If you require assistance or have a specific request that is not presently covered by our product features, please contact our Data Protection Officer. We may require additional information from you to fulfill your requests. We may charge a reasonable fee if your request imposes an unreasonable cost. We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.